GrahaGuru legal

Policies & Agreements

Clear rules for your data, account, payments, AI guidance, mobile app, and the products GrahaGuru offers.

Privacy Policy

What GrahaGuru collects, why we need it, who we share it with, and the rights you have over it under the Digital Personal Data Protection Act, 2023.

Read policy 02 · website · app · shop app · mall

Terms of Service

The agreement between you and Xalen Technology Private Limited for GrahaGuru accounts, Vedika AI, digital purchases, the wallet, subscriptions and physical orders.

Read policy 03 · website

Cookie Policy

What the GrahaGuru website stores on your device, why, and how to change it.

Read policy 04 · website · app

Consumer AI Privacy Notice

Exactly what Vedika AI receives when you ask it something, who processes it, and the controls you have.

Read policy 05 · website · app

Generative AI Disclosure

Where GrahaGuru uses generative AI, how it is labelled, what it cannot do, and how to report a bad answer.

Read policy 06 · app · shop app · mall

GrahaGuru Mobile Privacy Policy

What the GrahaGuru, Shop and Mall apps read from your device, which permissions they ask for, and how to switch each one off.

Read policy 07 · app · shop app · mall

GrahaGuru Mobile Terms

The extra rules that apply inside the mobile apps: store billing, wallet balance, subscriptions, updates and deletion.

Read policy 08 · website · app · shop app · mall

Refund and Cancellation Policy

GrahaGuru digital purchases, wallet balance and readings are non-refundable once delivered or consumed. This page states that plainly, and states the exceptions Indian law requires us to honour.

Read policy 09 · website · app · shop app · mall

Account and Data Deletion

How to delete your GrahaGuru account and data, what is erased, what we must keep, and how long it takes.

Read policy 10 · website · app · shop app · mall

Grievance and Consumer Complaint Policy

Who to contact, what we promise, how long we take, and where to go next if we do not fix it.

Read policy 11 · shop app · mall

Shop Commerce, Shipping, Returns and Warranty Policy

Buying a physical product from GrahaGuru Shop or GrahaGuru Mall: who sells it, what it costs, when it arrives, and when you can send it back.

Read policy 12 · website · app · shop app · mall

Payment, Refund and Fulfillment Complaint Policy

The specific process for a complaint about money: a charge you do not recognise, an invoice, a balance that did not arrive, or a refund decision you disagree with.

Read policy 13 · website

Candidate Privacy Policy

What we do with your information when you apply for a job at Xalen Technology Private Limited.

Read policy

The same clarity for every service.

Read the terms that govern GrahaGuru, or see how browser storage and cookies work. Every policy links back here, so no legal page is orphaned.