Mobile data
The apps can handle account and profile data, feature inputs, device and app version, security events, consent state, diagnostics, notification state, purchase receipts, entitlement state, order and delivery data, and support messages needed for used features.
Mandatory operational security or crash diagnostics and optional analytics or advertising are separate purposes. Optional analytics and advertising remain off until the applicable choice. A live feature must not publish an unverified diagnostic, provider, retention, or consent claim.
Permissions
Camera, photo, microphone, notification, tracking, location, or other permissions are requested only when a feature needs them and the platform allows the choice. Denial can limit that feature without authorizing unrelated collection.
Purchases
Astro digital purchases are handled through the applicable app store. Shop and Mall physical orders use the Shop commerce plane. Receipt, entitlement, refund, order, and delivery records remain separate.
Diagnostics and providers
Optional analytics and crash diagnostics follow disclosed settings and platform choices. App-store privacy declarations and live notices must match the released binary and its verified data handling.
Deletion and contact
Use the in-app Delete account control or the public Account and Data Deletion page. Legal retention exceptions are explained during the request.
Privacy: [email protected]. Support: [email protected].
Operator and grievance contact
Xalen Technology Private Limited
Principal geographic address: A704, Gagan Unnati Co Op Hsg Soc, Katraj Kondhwa Road, Pune, Maharashtra 411048, India
GSTIN: 27AAACX6117C1ZL
Support phone: +918965815111
Grievance officer: Van, Grievance Officer · +918965815111 · [email protected]
[email protected][email protected]