Email the team
For Website, Astro, Shop, privacy or sign-in trouble. Do not send passwords, OTPs or full payment details.
[email protected]Help & support / GrahaGuru
Ask once.
Keep the answer.
Find a clear next step for your Website, Astro or Shop question. Signed-in Website requests get a saved case ID; if you cannot sign in, email our team.
Choose your next step.
Use the route that fits your situation. We will not call an unsaved message a ticket.
Message us
WhatsApp is an optional contact route. Availability may vary; do not use it for private account or payment codes.
Open WhatsAppTrack a request
Signed-in Website requests and saved case history stay in your GrahaGuru account.
Open Website supportAnswers, before a ticket.
Step-by-step help with your wallet, payments, sign-in and reports is in the Help center. If something looks broken, check System status.
Q: How do I generate my free Kundali?
Simply visit our Free Kundali page, enter your birth details (date, time, and place), and click "Generate Kundali". Your complete Vedic birth chart will be ready in seconds!
Q: Is my personal data safe?
We use safeguards to protect your information. Some service providers process information to operate GrahaGuru. Read our Privacy Policy for details.
Q: How accurate are the AI predictions?
Vedika AI combines traditional Vedic astrology principles with modern AI technology. While we strive for accuracy, astrology should be used for guidance and self-reflection, not as absolute predictions.
Q: Can I use GrahaGuru in Hindi or other languages?
GrahaGuru offers several languages, with availability depending on the product and feature. Use the language control where it is shown, or email support if you cannot find your language.
Q: How do I contact customer support?
Email [email protected], or use the tracked Website request below after signing in. You can also message us on WhatsApp; availability may vary. Do not send passwords or payment codes.
Q: I found a bug. How do I report it?
We appreciate bug reports! Please email us at [email protected] with a description of the issue, screenshots if possible, and the device/browser you're using. These details help us assess the issue. A fix and timeline depend on what we find.
Still need us?
Sign in to your Website account to send a tracked request, or email us instead.