Manage your subscription

Find who bills you

A GrahaGuru subscription is billed by the store or system that took the first payment. That same place controls renewal, plan changes, and cancellation.

• Bought inside the GrahaGuru Android app: Google Play.
• Bought inside the GrahaGuru iOS app: Apple, through Apple In-App Purchase, when available.
• Bought on this Website: see On this Website.

If you are not sure, check the receipt email. It names the store that charged you.

Google Play (Android)

Google Play holds every subscription bought inside the GrahaGuru Android app. Manage or cancel it there.

• Open the Google Play Store app with the Google Account that paid.
• Tap your profile icon → Payments & subscriptions → Subscriptions.
• Select GrahaGuru, then use Manage or Cancel subscription.

You can also open Google Play subscriptions in a browser and sign in with the same Google Account.

Google Play runs the billing and the Google Play refund process. GrahaGuru support can identify the product and the entitlement after it verifies your account and a transaction reference.

Apple (iOS)

Apple holds every subscription bought inside a GrahaGuru iOS app through Apple In-App Purchase, when available.

• On the device, open Settings → your name → Subscriptions → GrahaGuru → Cancel Subscription.
• Or open Apple subscription settings and sign in with the Apple Account that paid.

Apple runs the billing, the purchase history, and the refund request process. Do not send Apple Account credentials to GrahaGuru.

In the GrahaGuru app

The app shows what you hold today:

• Open Wallet to see your balance, purchase history, and the current plans.
• Open Profile, then Help & Support to message the GrahaGuru team.

The app cannot cancel a store subscription for you. Cancel it in Google Play or in Apple subscription settings, as above.

On this Website

Website subscriptions are not available yet. Nothing on this Website charges a recurring subscription today, so there is no Website subscription to cancel.

Signed-in Website payment records stay in your account: open Orders & receipts. A one-time Website report is a single purchase, not a renewal.

What cancelling does

Cancelling stops future renewals. It is not a refund of the period you are already in.

You keep access until the end of the period you have already paid for. Partial refunds for unused days in the current period are not offered. Full terms are in the Refund and Cancellation Policy.

Refunds and unknown charges

Refund requests are reviewed under the applicable payment rail and law; they are not automatic. A completed request can still require verification by the store, payment provider, or bank.

For a charge you do not recognise, contact your bank or payment provider promptly. Then email [email protected] or call +91 89658 15111 with the store, date, amount, transaction reference, and the email or phone linked to your GrahaGuru account.

Never send an OTP, PIN, password, full card number, UPI PIN, or bank login. GrahaGuru support will not ask for them.

Deleting an account is a separate request from cancelling a subscription: see Account and Data Deletion.

Shop and Mall

GrahaGuru Shop and Mall orders use a separate Shop account, cart, and payment system. Do not use this page for physical-product delivery, Shop returns, or Shop orders. Use the order or support route shown with that purchase.

Get help

Subscription and payment help: [email protected] or +91 89658 15111. Privacy and deletion: [email protected]. For a broader complaint review, see the Grievance and Consumer Complaint Policy.