The short version
Vedika AI sees your question and the chart context needed to answer it. It does not see your payment details.
We do not sell your AI conversations, and we do not use them to train a public foundation model.
What an AI feature receives
When you ask a question or request a reading, we send the AI provider only what the answer needs.
- Your question, and recent turns of the same conversation for context.
- Derived astrological context: your chart, dasha periods, transits and the language you chose. Where a feature does not need your name or contact details, they are not sent.
- For a palm reading, the photograph you uploaded. For a dream interpretation, the dream you typed.
- Nothing from your payment instrument, your address book, your photo library beyond the image you chose, or your location beyond the birth place you entered.
Who processes it
Astrology answers, charts, horoscope prose and reports are produced through Vedika, our astrology engine provider. Palm, tarot, numerology and dream features use OpenAI models. Some report formats use Divine API and Prokerala.
Each provider processes the request under a contract that limits use to producing your answer. We choose providers that do not train their public models on our API traffic.
Your controls
- Delete a conversation, or your whole chat history, from inside the app.
- Do not use an AI feature. The rest of GrahaGuru still works.
- Delete your account, which removes your conversations along with it.
- Ask us for a human review of an AI answer that affected you: [email protected].
Retention
Conversations stay in your account until you delete them or delete your account. Provider-side request logs are short lived and are governed by that provider's contract with us.
Limits
AI output can be wrong. Check anything important before you act on it, and never treat it as medical, legal or financial advice. See the Generative AI Disclosure.
Contact
AI privacy questions: [email protected]. Grievances: the Grievance Officer named in the Grievance and Consumer Complaint Policy.
Operator and grievance contact
Xalen Technology Private Limited
Principal geographic address: A704, Gagan Unnati Co Op Hsg Soc, Katraj Kondhwa Road, Pune, Maharashtra 411048, India
GSTIN: 27AAACX6117C1ZL
Support phone: +918965815111
Grievance officer: Vansh Joshi, Grievance Officer · +918965815111 · [email protected]
[email protected][email protected]