GrahaGuru Mobile Privacy Policy

The short version

The apps ask for the fewest permissions we can get away with, and every one of them can be refused without losing your account.

This policy adds to the main Privacy Policy; it does not replace it.

What the app collects from the device

• App version, device model, operating system version, language and time zone, so that the right build and the right language are served.
• Crash reports and performance diagnostics, so we can fix what broke.
• A push notification token, if you allow notifications.
• An advertising identifier only if you consent to marketing measurement; otherwise it is not read.

Permissions we ask for

• Camera and photo library: only when you take or choose a photograph for a palm reading. We read the image you pick, not your library.
• Microphone: only during a voice session you start.
• Notifications: for reminders and order updates. Refusing keeps the app fully usable.
• Location is not requested. Your birth place is text you type, not a device location read.
• Contacts, SMS, call logs and files are not requested.

Purchases in the app

Digital purchases go through Google Play Billing on Android and Apple In-App Purchase on iOS. The store takes the payment and tells us only that a purchase is valid; we receive a purchase token and the product bought, never your card details.

Refunds for store purchases are handled by the store. See the Refund and Cancellation Policy.

Third-party components

The Android app uses Firebase Cloud Messaging to deliver notifications, and a crash reporting service. Sign-in uses Amazon Cognito. Product data and your account live on our infrastructure in the Asia Pacific (Mumbai) region.

Deleting the app and your account

Removing the app from your device does not delete your account. To delete your account, use Profile then Delete Account inside the app, or the request form on grahaguru.in. See the Account and Data Deletion policy.

Open Profile, then use Delete account. Uninstalling the app is not deletion.

Children

The apps are rated and intended for adults. We do not knowingly collect the personal data of a child.

Contact

[email protected], or the Grievance Officer named in the Grievance and Consumer Complaint Policy.