Add money to your wallet and buy question packs

Wallet money and question credits are different. A wallet top-up does not by itself give you questions.

Your wallet holds money. Your question balance counts the questions you can use. Buying wallet money and buying a question pack are separate steps.

Android app payments use Google Play Billing. If you use an iPhone, app payments use Apple In-App Purchase.

Add wallet money

1. Open Profile, then Wallet.
2. Choose the option to add money and select an amount.
3. Check the item and price shown before you confirm payment. On Android, use Google Play. If you use an iPhone, use Apple In-App Purchase.
4. Check your wallet balance and purchase receipt after the purchase.

Buy question credits

1. Choose a question pack offered in the app.
2. Read the number of questions, price and payment method shown for that pack.
3. Follow the purchase steps shown, then check your question balance.

Do not assume that adding wallet money has bought a question pack. Check the pack screen before paying.

Free options

Free options include streaks and referrals. Follow the rules shown in the app.

If something is missing

Do not make another payment to test it. Email [email protected] with your account email, receipt reference and which balance looks wrong.

Never send a password, a one-time code, full card or bank details, or a bank statement. Hide private details in screenshots.