You can ask for a summary of your personal data, ask us to correct or erase it, and take back a consent you gave. Write to [email protected] and we respond within 30 days.
These rights come from the Digital Personal Data Protection Act, 2023, as our Privacy Policy sets out.
What you can ask for
- A summary. A summary of the personal data we hold about you and who we shared it with.
- Correction. Correct, complete or update anything that is inaccurate.
- Erasure. Erase personal data we no longer need for the purpose you gave it for. To close your account and erase your data yourself, use Delete account in Profile in the app, or see Delete your account and data.
- A nominee. Name another person to use these rights for you if you die or become unable to act.
- Withdrawing consent. Take back a consent you gave. This stops future processing. It does not undo processing that already happened, and some features stop working without the data they need.
How to ask
- Write to [email protected] from the email address on your account.
- Say what you want: a summary, a correction, an erasure, a nominee or a withdrawn consent.
- Include the email or phone number on your account, and which GrahaGuru product you mean if you use more than one.
Never send a password, a one-time code, full card or bank details, or a bank statement. Hide private details in screenshots.
How long it takes
We respond within 30 days. If something will take longer, we tell you why and give you a date before the deadline passes.
If you are not happy with the answer
Reply to us and ask for your request to go to the Grievance Officer. If it is still not fixed, you can complain to the Data Protection Board of India after you have raised it with us first. See Who is the Grievance Officer and how do I complain?