Start with the sign-in screen for the GrahaGuru product you were using. Website, Astro and Shop may use different account flows. Do not reuse a one-time code from one product in another.
Website
Open the Help & Support page at https://grahaguru.in/support
If you can sign in, choose Track a request. A case ID is confirmed only after the Website says your request was saved. If you cannot sign in, email [email protected] instead.
Astro app or website, Astro Mall, Shop website or app
Email [email protected]. Name the product and screen, your device or browser, the approximate time, and a short description of the error. Include the app version if you know it. Do not assume that a Website request appears in another product's account.
Keep your account safe
Never send a password, one-time code, full payment-card or bank details, or birth details. Check screenshots before sharing them. Use only the recovery options shown in that product's sign-in screen. If they do not work, use the email fallback.
Privacy or deletion
Read the account-deletion policy at https://grahaguru.in/account-deletion
Email [email protected] for a privacy or deletion request. An AI answer or a support email does not complete account deletion.